29.5.09

Indians refuse Air France compensation, demand more


Indians refuse Air France compensation, demand more

29 May 2009, 1935 hrs IST, PTI

MUMBAI: A group of 53 Indian passengers, who were allegedly subjected to racial profiling by Air France at Paris Airport on May 10, have threatened to move court if the airlines did not provide compensation in accordance with law.
Air France has offered €350 per passenger to settle the matter. But the aggrieved passengers have said they cannot accept anything less than €650 as compensation. "Air France has offered us €350 to settle the matter. This is a violation of the European Union law on such matters," Sachin Gupta, an aggrieved passenger, told PTI here. As many as 53 Indian passengers have accused the airlines of subjecting them to 'racial profiling', during their journey to Mumbai from US via Paris on an Air France flight on May 10.
The airline, while denying the charges, had regretted "any and all inconvenience caused to the passengers due to this incident" and offered a non-refundable voucher of Rs 23,500 or €350 per passenger as full and final settlement of the matter. "We have refused the offer and have written to the airline to duly compensate us, failing which we will be left with no option but to take to legal action," Gupta. According to him, the airline is liable to pay, by law, a cash compensation of €650 to all passengers who were subjected to "ill-treatment and denied certain rights by Air France authorities."

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